Jakob arrives at the Institute Benjamenta (run by brother and sister Johannes and Lisa Benjamenta) to learn to become a servant. With seven other men, he studies under Lisa: absurd lessons of movement, drawing circles, and servility. He asks for a better room. No other students arrive and none leave for employment. Johannes is unhappy, imperious, and detached from the school's operation. Lisa is beautiful, at first tightly controlled, then on the verge of breakdown. There's a whiff of incest. Jakob is drawn to Lisa, and perhaps she to him. As winter sets in, she becomes catatonic. Things get worse; Johannes notes that all this has happened since Jakob came. Is there any cause and effect?
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| Directing | Stephen Quay | Director |
| Directing | Timothy Quay | Director |
| Sound | Lech Jankowski | Original Music Composer |
| Directing | Weiser Quay | Co-Director |
| Costume & Make-Up | Caroline Clements | Makeup Artist |
| Costume & Make-Up | Suzie Zamit | Makeup Artist |
| Editing | Larry Sider | Editor |
| Production | Irene Lamb | Casting |
| Art | Jennifer Kernke | Production Design |
| Art | Alison Riva | Art Direction |
| Costume & Make-Up | Nicky Gillibrand | Costume Design |
| Production | Gina Carter | Production Manager |
| Crew | Dave Crownshaw | Special Effects |
| Production | Karl Baumgartner | Producer |
| Production | Keith Griffiths | Producer |
| Production | Janine Marmot | Producer |
| Production | Katsue Tomiyama | Producer |
| Writing | Timothy Quay | Writer |
| Writing | Stephen Quay | Writer |
| Writing | Alan Passes | Writer |
| Camera | Nicholas D. Knowland | Director of Photography |
| Sound | Jack Stew | Foley Artist |
| Production | Jason Hocking | Producer's Assistant |
| Production | Andy Hennigan | Production Accountant |
| Production | Hilary Benson | Production Coordinator |
| Directing | Mary Soan | First Assistant Director |
| Directing | Finn McGrath | Second Assistant Director |
| Directing | Jez Murrell | Third Assistant Director |
| Directing | Diane Taylor | Continuity |
| Production | Irene Lamb | Casting |
| Writing | Robert Walser | Book |
| Crew | Ian Nicholas | Other |
| Camera | Alessandra Scherillo | Focus Puller |
| Camera | Tiffany Walker | Clapper Loader |
| Camera | Tim Palmer | Camera Trainee |
| Camera | Gerald Fielding | Grip |
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